WHAT WE DO MATTERS

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Tenable is more than ‘just’ the creator of Nessus. Our security solutions - including our first cyber exposure platform for modern assets, Tenable.io - are transforming global vulnerability management. We’re a global team, powered by creative thinkers who are wired for action, focused on delivering results and collaborating to enable decisive actions to protect what matters most. We’re in this together - colleagues, customers and partner communities working as One Tenable.

Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 800 colleagues, 23,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. Being valued for who you are as well as what you do, you can embrace the pace (we’re recognized as one of the fastest growing security product companies by SC Magazine, Red Herring, Info Securities, Deloitte and E&Y) as well as enjoy a superb rewards package (we’re seen as a Best Places to Work by Glassdoor, The Washington Post, The Baltimore Sun, The Baltimore Business Journal and Expert Marketplace). The key question is: Is This You?

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Technical Account Manager - Public Sector

Washington, DC | District Of Columbia | United States

Your Role:

The Technical Account Manager works to build and grow relationships across Tenable’s most strategic customers.  You will play a critical role providing strategic direction and technical guidance to drive great outcomes across the Defense Informations Systems Agency, U.S. Department of Defense and Intelligence Communities.  You’ll own the customer experience while continually aligning Tenable’s unique business value to accelerate mission success.           

Your Opportunity:

  • Assist in design, architecture, and best practices across SaaS, on-premise, and hybrid cloud solutions to reduce Customer’s overall cyber-exposure
  • Collaborate with some of the leading cyber-security experts in the world
  • Customer focused advocate providing the voice of the customer to Tenable
  • Deliver technical value presentations and assist in the Professional Services Team delivery of consulting and training
  • Oversee issue resolution across Federal systems integrators, Agencies, and Tier I/II help desk as required. Manage Level III escalations of customer issues to ensure support SLAs are adhered to and escalated issues are tracked to closure, successfully
  • Provide consistent and continuous feedback to customers
  • Develop a deep understanding of clients’ missions and their unique needs
  • Provide configuration expertise across Tenable’s solutions and key integrations
  • Assist in the research, documentation and prioritization of customer requirements
  • Assist clients with upgrades and migration to new hardware or software versions and architectures
  • Identify additional opportunities within aligned account and collaborate with appropriate Account Team to provide best of breed solutions to meet clients needs
  • Coordinate interaction across Customer and Tenable’s Product Development, Support, Services and Sales Teams
  • Utilize working knowledge of your customers’ environments to assist Tenable Support Engineers, Service and Sales teams in better serving your customers
  • Provide reviews of operational performance to Customer and Tenable leadership 

What you'll need:

  • Able to perform security assessment and audit using the breadth of Tenable’s offerings
  • Able to build a multi-vendor design for strategic Tenable customers, integrating Tenable solutions into the customer business and operational processes
  • Knowledge of all Tenable product areas
  • Ability to conduct security assessments and audits using Tenable methodology
  • External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
  • Skill and confidence in leading discussions at both a deep technical level and executive level
  • Understanding of Federal requirements as it relates to cyber-security, continuous monitoring, vulnerability assessment
  • 5+ years of hands-on Infrastructure / Security Operations Support / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development
  • Active Secret Clearance
  • Ability to travel 10-20% as needed

And ideally:

  • Experience with Nessus and/or other network security technologies
  • Solid foundational knowledge of TCP/IP and network security concepts
  • Experience with Enterprise class operating systems at the security admin level
  • Demonstrable experience with modern compute infrastructures such as AWS, Azure, Openstack, etc.
  • Docker and DevOps knowledge, API scripting, Python SDK
  • Knowledge of compliance standards (e.g., PCI, FISMA, SOX, NERC)
  • BS in Computer Science or related field, 5+ years of direct Technical Account Manager experience
  • CISSP

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

Apply for this position

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you

People who viewed this page also viewed

 

Director, Professional Services Operations

Columbia Maryland United States Columbia, Maryland, United States Professional Services Professional Services
Your Role:The Director, Professional Services Operations (DPSO) manages support functions essential to professional services, customer education, and technical support productivity. These include planning, reporting, P&L management, goal setti...

Web Manager

San Francisco California United States San Francisco, California, United States Marketing Marketing
Your Role:Tenable is seeking a highly motivated and creative Web Manager who will be responsible for driving continuous optimization of multiple online touchpoints across the buyers journey and building overall brand awareness. You will partner wi...

Integration Consultant

Washington, DC District Of Columbia United States Washington, DC, District Of Columbia, United States Professional Services Professional Services
Your Role:Tenable is looking for an Integration Consultant to join our Professional Services team working with our customers to help them push or pull information from Tenable’s products with other 3rd party products within their environment. Exam...

Sr. Director, Worldwide Consultants and System Integrators

Washington, DC District Of Columbia United States Washington, DC, District Of Columbia, United States Sales Sales
Your Role:Tenable seeks a Worldwide Director of Consultants and System Integrator sales. This person is responsible for establishing our GTM and Strategy for Global Consulting and System Integrator partners. We’re growing and seek a seasoned, high...

Commercial Sales Engineer

Columbia Maryland United States Columbia, Maryland, United States Sales Sales
Your Role:Tenable is seeking a Commercial Sales Engineer to assist and drive Business and Technical aspects of strategic selling in your assigned region. You will be partnering with Territory Managers and a strong team of peers to: differentiate t...

National Sales Director - Federal Government

Washington, DC District Of Columbia United States Washington, DC, District Of Columbia, United States Sales Sales
Your Role:As a National Sales Director – Federal Government at Tenable Public Sector, you will lead the Federal Territory Managers with a strong background in executive-level communication, building customer and partner relationships, and sales pl...

Alert me about jobs like this

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you!

Apply for this position

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you

Text, Label