People, Person, Crowd

WHAT WE DO MATTERS

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Tenable is more than ‘just’ the creator of Nessus. Our security solutions - including our first cyber exposure platform for modern assets, Tenable.io - are transforming global vulnerability management. We’re a global team, powered by creative thinkers who are wired for action, focused on delivering results and collaborating to enable decisive actions to protect what matters most. We’re in this together - colleagues, customers and partner communities working as One Tenable.

Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 800 colleagues, 23,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. Being valued for who you are as well as what you do, you can embrace the pace (we’re recognized as one of the fastest growing security product companies by SC Magazine, Red Herring, Info Securities, Deloitte and E&Y) as well as enjoy a superb rewards package (we’re seen as a Best Places to Work by Glassdoor, The Washington Post, The Baltimore Sun, The Baltimore Business Journal and Expert Marketplace). The key question is: Is This You?

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Salesforce.com Administrator

Columbia | Maryland | United States

Your Role:

Tenable is looking for a Salesforce.com Administrator / Business Analyst to join our internal business platforms team. The qualified candidate will engage in the administration of Tenable’s  Salesforce.com instance, play a key role in the development of related projects and gathering business requirements.

Your Opportunity:

  • Declarative configuration and customization
  • Requirements analysis and ownership of project work from start to finish
  • Work with business stakeholders to prioritize change requests and gather requirements
  • Customize Salesforce.com fields, page layouts, record types, searching, list views and queues
  • Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights
  • Maintain and create process builders, validation rules, formula fields, auto-assignment rules, etc.
  • Maintain overall system configuration
  • Manage the (FreshService) ticketing system for Salesforce related Incidents and Change Requests
  • Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
  • Manage operational requests and troubleshoot issues- will work with diverse user groups
  • Maintain system metrics to track trends in usage and data integrity 

What you'll need:

  • 5+ years Salesforce Administration in an enterprise environment
  • Preferred Admin certified
  • Experience implementing or working with Salesforce CPQ (Steelbrick)
  • Experience working with Salesforce developers and/or outside vendors on system extensions, customizations, and integrations with third party applications
  • Project management experience
  • Demonstrable analytical reasoning or quantitative analysis
  • Familiarity with IT systems, database design, and data structures
  • Experience with ETL and general CRM practices/standards
  • Ability to translate customer/business requirements into technical specifications
  • Experience troubleshooting and finding multiple solutions to a complex problem
  • Ability to communicate ideas and expectations effectively by e-mail, phone, and in person
  • Ability to work in a rapidly changing environment
  • Experience working within a team environment and independently
  • Experience in thinking through problems creatively
  • Ability to handle multiple projects simultaneously
  • Ability to synthesize and interpret technical data
  • Experience with analytic tools (Excel, SQL, Access)
  • Bachelor's degree in CS (or related) or equivalent work experience

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

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