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Professional Services Engagement Manager 

Staines upon Thames, Surrey, United Kingdom

 

 

 

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Professional Services Engagement Manager

Staines upon Thames | Surrey | United Kingdom

The Professional Services Engagement Manager is a business management role combining strong technical background to offer business development for professional services and client education, as well as oversight of the commercial process and successful delivery of services.  

Your Role:

The Professional Services Engagement Manager is the primary point of escalation for client issues during a project and will build a working relationship with their sales counterparts within an assigned sales geography. The Professional Services Engagement Manager is also closely involved in helping mentor, develop, and evaluate consultants.


Your Opportunity:

  • Engage with clients to understand their business and security objectives to map Tenable solutions & scope Custom automation and integration services to achieve these objectives. 
  • Scoping of proposals and commercial offers with oversight of the commercial process in collaboration with Tenable sales teams.
  • Development of an actionable and measurable territory plan to achieve annual goals 
  • Enablement of Territory Managers, Sales Engineers and Customer Success Managers in the capabilities, offerings and downstream client value through the use of Professional Services.
  • Identification and development of specific opportunities and supporting business cases
  • Overseeing delivery of projects in account, ensuring high quality delivery
  • Act as single person of contact for Customer executives, developing deep, trustful relations
  • Educate clients on Tenable services and translate those into a clear business value proposition
  • Business planning and forecasting. 


What you'll need:
  • Minimum eight (8) years of experience in IT consulting, information security and/or related fields
  • Project Management or project delivery oversight experience
  • Enterprise IT management frameworks (e.g. COBIT, ITIL)
  • Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, etc
  • Experience developing in Python, Perl, or Ruby
  • Proven knowledge of core object-oriented programming (loops, function, inheritance, objects, etc...)
  • Proven background developing applications in these languages that consume information from APIs or databases.
  • Baseline understanding of both ‘traditional’/ virtualized and cloud based digital models - Networks, Servers. Endpoints, Storage etc
  • Superior and highly effective client interface skills
  • Experience running small consulting/delivery teams and project execution
  • Ability to create presentations, proposals and SOWs
  • Written communication skills include: formal documentation, statements of work, proposals, sources sought and request for information responses, white papers, case studies
  • Ability to deliver billable consulting work, particularly project management and the delivery of Tenable advisory services
  • Travel: Willing and able to travel to client sites up to 50%
  • Education: Bachelor's Degree in Computer Science, Software Development, Engineering, or Computer field and security related experience.

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not ok. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.


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Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 1200 colleagues, 27,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. The key question is: Is This You?