WHAT WE DO MATTERS

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

We give the power to every member of the team when we invite all developers, engineers and researchers to our own internal developer off site hackathon, where they compete to create the next great thing – a functional prototype, related to our technology, that makes our operations better.

Your ideas may become a reality – and even change the future of security.

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Senior User Experience Researcher

Columbia Gateway Drive | Columbia | Maryland | United States | 21046

Tenable is seeking a Senior User Experience (UX) Researcher to help define and drive the future of Tenable design. At Tenable, our customers are at the center of all our design efforts, and user experience research is one way we observe and listen to our customers to make sure we are designing the best experience for their needs. In this role, you will identify and set research strategy and inspire teams to push the boundaries of what’s possible. You have a clear vision of the future of user experience and the courage to pursue forward-thinking design.

Our group is chartered with creating the next generation of security products while at the same time pioneering unprecedented user experience in the digital security space. Our goal is to reset the UX bar, redefine expectations and bring world-class usability to cybersecurity in a way that ensures our products are easy to learn, use and manage.


Your Role:
  • Set research strategy for product areas; partnering closely with Design, Product Management, Engineering, and other cross-functional partners.
  • Work with Designers, Product Managers, Engineers, and other UX Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Provide strategic insights, conduct independent research, collect and analyze behavior through a variety of qualitative and quantitative methods, understand and incorporate complex technical and business requirements into research.
  • Effectively communicate research findings and actionable insights and recommendations to stakeholders and leadership.
  • Influence upper management with a persuasive user data-driven stance on difficult user experience and/or business issues.
  • Practice and help evolve the team’s research techniques and toolset to work effectively within a rapid product development cadence.
  • Align product experiences to the broader developer and Tenable ecosystem.
  • As a Principal UX Researcher, demonstrate leadership and passion in all the above points.

What You'll Need:
  • Master's degree in Psychology, Human Factors, Anthropology, HCI or similar, or a related field.
  • 5+ years of industry experience, with a focus on integrating user research into product designs and design practices.
  • Experience working across the full product lifecycle, from early generative research – to ship – to in-market UX research.
  • Experience designing research to answer questions about the user experience.
And Ideally:
  • PhD in Psychology, Human Factors, Anthropology, HCI or similar, or a related field.
  • Experience collaborating with qualitative UX researchers.
  • Excellent interpersonal, communication, negotiation, and collaboration skills
  • Understanding of the strengths and shortcomings of different research methods.
  • Ability to prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not ok. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. #stack

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Tenable is more than ‘just’ the creator of Nessus. Our security solutions - including our first Cyber Exposure platform for modern assets, Tenable.io - are transforming global vulnerability management. We’re a global team, powered by creative thinkers who are wired for action, focused on delivering results and collaborating to enable decisive actions to protect what matters most. We’re in this together - colleagues, customers and partner communities working as One Tenable.

Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 1200 colleagues, 27,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. Being valued for who you are as well as what you do, you can embrace the pace (we’re recognized as one of the fastest growing security product companies by SC Magazine, Red Herring, Info Securities, Deloitte and E&Y) as well as enjoy a superb rewards package (we’re seen as a Best Places to Work by Glassdoor, The Washington Post, The Baltimore Sun, The Baltimore Business Journal and Expert Marketplace). The key question is: Is This You?

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