WHAT WE DO MATTERS

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Professional Services Operations Specialist

Campshires | Sir John Rogerson's Quay | Dublin | Ireland

Your Role:

The Professional Services Operations Specialist is primarily responsible for operational tasks and supporting resource staffing for projects within the Professional Services and Education departments. The Specialist will deliver reports and analysis on the financial health and operational effectiveness of the PS business. The Specialist will also assist in optimizing business processes.  

Your Opportunity:

  • Pipeline, backlog, and revenue tracking and reporting
  • Report, analysis, and support projects supporting PS Dashboards
  • Support field management with ad hoc reporting requests
  • Obtain resources for all Professional Services and Education engagements based on skill set and calendar availability
  • Communicate with clients and internal resources to coordinate scheduling for Services and Education events
  • Monitor and optimize staffing levels for the Professional Services and Education departments
  • Support engagement lifecycle for services – booking, scheduling, execution, preparation for revenue recognition
  • Proactively identifies opportunities for business process improvement

What you'll need:

  • Bachelor’s Degree, preferably in Business Administration
  • 4+ years experience, 2+ working with Professional Services, Customer Education, or Support functions   
  • Strategic/tactical thinking with problem solving skills
  • Detail oriented and organized, demonstrated ability to handle multiple tasks and priorities
  • Highly collaborative working style
  • Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
  • Customer focused
  • Excellent Microsoft Excel skills
  • Strong proficiency of SFDC reporting and Tableau a plus

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

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Tenable is more than ‘just’ the creator of Nessus. Our security solutions - including our first Cyber Exposure platform for modern assets, Tenable.io - are transforming global vulnerability management. We’re a global team, powered by creative thinkers who are wired for action, focused on delivering results and collaborating to enable decisive actions to protect what matters most. We’re in this together - colleagues, customers and partner communities working as One Tenable.

Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 1200 colleagues, 27,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. The key question is: Is This You?

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