WHAT WE DO MATTERS

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

We have big plans for continued global growth, and we’re looking for people who are creative, flexible and dedicated to helping us build something great – something that matters.

Community Management Intern

Cloud ServicesColumbia, Maryland, United States


Click on the video to hear from our 2017 interns!

Community Management Intern

Columbia | Maryland | United States

Key Responsibilities:

COMMUNICATIONS/MARKETING/PR/CONTENT:

  •    Develop and implement community promotion and engagement strategies and tactics as they relate to the communications division and the organization’s strategic goals.
  •    Works with Social Media Specialist, Marketing, and other divisions to coordinate community postings as appropriate across the organization’s other digital channels.
  •    Develops directly and facilitates development of community content via blogs, newsletters, online chat, forums, podcasts, and social channels.
  •    Communicates and promotes new community features or procedures to members and staff.
  •    Promotes and evangelizes community activities internally.

TRAINING:

  •    Develops and maintains community training resources, guidelines, and policies.
  •    Trains other staff on how to participate and engage in the community.
  •    Provides internal and external community training as necessary.
  •    Trains and empowers Community Champions to participate on a more significant engagement level.

REPORTING:

  •    Identifies and reports on community trends to internal teams and advises on potential opportunities or risks.
  •    Tracks KPIs related to Social CRM goals such as recruitment, retention or outreach goals.

TECHNICAL/HELPDESK/ADMIN:

  •    Oversees all technical and system administration aspects of the community. This includes working with the community platform vendor to address, resolve, and communicate any issues related to the features and functionality of the community;
  •    Provides technical support to members and staff;
  •    Assists Community Manager with troubleshooting regular platform upgrades;
  •    Recommends and implements new community features as appropriate.

. Responds to community self-registration requests

Skills and What You Need to Succeed:

  •    Interest in Community Management

Apply for this position

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you

Alert me about jobs like this

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you!

Apply for this position

Sign in with LinkedIn
Autofill my information with LinkedIn

Not ?

Thank you

Tenable is more than ‘just’ the creator of Nessus. Our security solutions - including our first cyber exposure platform for modern assets, Tenable.io - are transforming global vulnerability management. We’re a global team, powered by creative thinkers who are wired for action, focused on delivering results and collaborating to enable decisive actions to protect what matters most. We’re in this together - colleagues, customers and partner communities working as One Tenable.

Can you join Team Tenable? Yes you can - if you’re excited by the thought of working with over 800 colleagues, 23,000 customers and a range of revolutionary products that are shaping cybersecurity in 150 countries. Being valued for who you are as well as what you do, you can embrace the pace (we’re recognized as one of the fastest growing security product companies by SC Magazine, Red Herring, Info Securities, Deloitte and E&Y) as well as enjoy a superb rewards package (we’re seen as a Best Places to Work by Glassdoor, The Washington Post, The Baltimore Sun, The Baltimore Business Journal and Expert Marketplace). The key question is: Is This You?